Privacy Policy

Privacy Policy

Effective From: 25 January 2016

General Information
CloudMunch respects the privacy of our customers, business partners and other visitors to our websites. We recognize the need for appropriate protections and management of your personal information that you provide to us. CloudMunch has therefore established this Privacy Policy to assist you to understand what personal information we collect and how that personal information is used. This Privacy Policy applies to data collected by CloudMunch Inc. and its subsidiaries (collectively,“CloudMunch”) through the www.cloudmunch.com website and other webpages which we operate and in which we post a direct link to this Policy.

What personal information does CloudMunch collect?
On CloudMunch web sites you can order products or services, register products, request information, subscribe to marketing or support materials, register to a secure extranet site to obtain access to product information, support, services and training, or apply for jobs at CloudMunch. CloudMunch may collect information about individuals such as their name, address, telephone number or email address, user IDs and passwords, billing and transaction information, credit card or other financial information and contact preferences. Personal information collected online may be supplemented with information you provide to CloudMunch through other CloudMunch services, as well as other sources such as trade shows or seminars, and other data appending methods such as spot tags, tracking and cookies as referenced below.

Regarding Children

CloudMunch Services are not marketed to or intended for use by individuals who cannot legally bind a contract. Accordingly, CloudMunch does not intentionally gather any Personal Information about visitors or customers who are under the age of 18. If you are under the age of 18 or otherwise lack the capacity to enter into a binding contract, do not use our Website or services yourself. Please ask an adult to establish an account with us instead.

How does CloudMunch use personal information?
CloudMunch will use personal information to provide customers, business partners and website visitors with information and services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to deliver products/services to you, to bill you for products/services you purchased, and to provide ongoing service and support. Occasionally we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes. CloudMunch may use your information or information on services provided to you for promotional purposes.

With whom does CloudMunch share personal information?
CloudMunch contracts with third party service providers and suppliers (including distributors and resellers) to deliver certain products, services and customer solutions. CloudMunch may share personal information with its service providers and suppliers to the extent needed to deliver the service or respond to requests for information on products or services or otherwise support the customers’ business needs. Third party service providers and suppliers receiving personal information are expected to apply the same level of privacy protection as contained in this Privacy Policy. They are required to keep confidential the personal information received from CloudMunch and may not use it for any purpose other than as originally intended.

Some CloudMunch services may be co-branded and offered in conjunction with another company. If you register for or use such services, both CloudMunch and the other company may receive information collected in conjunction with the co-branded services.

Except as described in this Privacy Policy, CloudMunch is not in the business of selling or renting your information to others and will not share personally identifiable information with other third parties without your permission, unless required by, or in connection with, law enforcement action, subpoena or other litigation, or applicable law or in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business, or within the group of affiliated CloudMunch companies, if and to the extent legally permissible.

We reserve the right to fully use and disclose any information that is not in personally identifiable form.

Communication Preferences
If you would like to receive or unsubscribe from receiving marketing communications, pleaseemail info@cloudmunch.com

Access
If you would like to request access to personal information that we may have collected from you (possibly subject to handling fees), please contact privacy@cloudmunch.com. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID, before granting access to data.

Security of Personal Information
CloudMunch is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, CloudMunch employs industry-standard controls including physical access controls, encryption, Internet firewalls, intrusion detection, and network monitoring. In addition, access to confidential information is limited to those individuals and agents having a need to know.

Forums and Blogs
Some of CloudMunch’s websites allow our users to publish content via discussion forums, blogs, user-editable documents, and commenting systems. Any information that is disclosed in these forums becomes public information which could be read, collected or used by other users to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. You should exercise caution when deciding to disclose your personal information.

CloudMunch may, from time to time, send email regarding our products and services to users who have posted to our discussion forums, blogs, user-editable documents, and commenting systems. Each participant’s opinion expressed is his or her own and should not be considered as reflecting the opinion of CloudMunch. Note also that your use of these online communication tools is subject to our Terms of Use, which contain disclaimers, limitations of liability and a choice of California law. Personal information given to CloudMunch may be transferred across state and country borders for data consolidation, storage and simplified information management.

Cookies, Logging and Spotlight Tags
CloudMunch uses cookies on some of its web sites. Cookies are small amounts of data sent to your browser from a web server and stored on your computer’s hard drive. Cookies can help a website recognize repeat users, and allow a website to track web usage behavior. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. If a cookie is placed, thereafter when you visit a web site, a message is sent back to the web server by the browser accessing the web site. You may elect not to accept cookies by changing the designated settings on your web browser. However, not utilizing cookies may prevent you from using certain functions and features of web sites. The information we collect and analyze is used to improve our service to you and personalize your web-browsing experience, such as by gaining a better understanding of your interests and requirements regarding our website. You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.

Some CloudMunch pages use cookies that permit select third party partners, including Google, to serve you CloudMunch-related content, including CloudMunch advertisements, on their sites or elsewhere on the Internet. This is based on your prior visits to our site. As noted above, you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. You may also opt out of Google’s use of cookies by visiting http://www.google.com/privacy/ads/.

As is true of most websites, CloudMunch collects and/or logs Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the CloudMunch web site, the files visited, the time spent in each file, and the time and date of each visit. CloudMunch collects these through the use of log files and web beacons.

Links to Non-CloudMunch Websites and Third Parties
The CloudMunch web sites may provide links to third-party web sites for your convenience and information. If you access those links, you will leave the CloudMunch website. CloudMunch does not control those sites or their privacy practices, which may differ from CloudMunch policy. We do not endorse or make any representations about third party web sites. The personal data you choose to give to unrelated third parties is not covered by the CloudMunch Privacy Policy. We encourage you to review the privacy policy of any company before submitting your personal information. Some third party companies may choose to share their personal data with CloudMunch; that sharing is governed by that third party company’s privacy policy.

Contact Information
If you have any questions regarding this Privacy Policy or believe that the privacy of your personal information has not been respected, you may submit a complaint in writing to the attention of Administrator or email: privacy@cloudmunch.com. If you have a comment or concern that cannot be resolved with CloudMunch directly, you may contact the competent local data protection authority.

Changes to this Policy
CloudMunch will review and update this Policy periodically and will note the date of its most recent revision above. If we make material changes to this Policy, we will notify you either by prominently posting a notice of such changes prior to implementing the changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how CloudMunch is protecting your information.

Dispute Resolution

Any questions or concerns regarding the use or disclosure of Personal Information should be directed to CloudMunch at the address given below. CloudMunch will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Privacy Policy. If you have any questions regarding this policy, please contact CloudMunch at the address given below.

Severability

This Privacy Policy shall apply to the fullest extent permitted by applicable law. If for any reason any provision of this Privacy Policy is held to be invalid or unenforceable to any extent under applicable law, then (i) such provision will be interpreted, construed, or reformed to the extent reasonably required to render it valid, enforceable, and consistent with the original intent underlying such provision and (ii) such invalidity or unenforceability will not affect the validity or enforceability of any other provision of this Privacy Policy and all such provisions shall remain in full force and effect.

 

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