Effective From: 25 January 2016
What personal information does CloudMunch collect?
On CloudMunch web sites you can order products or services, register products, request information, subscribe to marketing or support materials, register to a secure extranet site to obtain access to product information, support, services and training, or apply for jobs at CloudMunch. CloudMunch may collect information about individuals such as their name, address, telephone number or email address, user IDs and passwords, billing and transaction information, credit card or other financial information and contact preferences. Personal information collected online may be supplemented with information you provide to CloudMunch through other CloudMunch services, as well as other sources such as trade shows or seminars, and other data appending methods such as spot tags, tracking and cookies as referenced below.
CloudMunch Services are not marketed to or intended for use by individuals who cannot legally bind a contract. Accordingly, CloudMunch does not intentionally gather any Personal Information about visitors or customers who are under the age of 18. If you are under the age of 18 or otherwise lack the capacity to enter into a binding contract, do not use our Website or services yourself. Please ask an adult to establish an account with us instead.
How does CloudMunch use personal information?
CloudMunch will use personal information to provide customers, business partners and website visitors with information and services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to deliver products/services to you, to bill you for products/services you purchased, and to provide ongoing service and support. Occasionally we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes. CloudMunch may use your information or information on services provided to you for promotional purposes.
With whom does CloudMunch share personal information?
Some CloudMunch services may be co-branded and offered in conjunction with another company. If you register for or use such services, both CloudMunch and the other company may receive information collected in conjunction with the co-branded services.
We reserve the right to fully use and disclose any information that is not in personally identifiable form.
If you would like to receive or unsubscribe from receiving marketing communications, pleaseemail firstname.lastname@example.org
If you would like to request access to personal information that we may have collected from you (possibly subject to handling fees), please contact email@example.com. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID, before granting access to data.
Security of Personal Information
CloudMunch is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, CloudMunch employs industry-standard controls including physical access controls, encryption, Internet firewalls, intrusion detection, and network monitoring. In addition, access to confidential information is limited to those individuals and agents having a need to know.
Forums and Blogs
Some of CloudMunch’s websites allow our users to publish content via discussion forums, blogs, user-editable documents, and commenting systems. Any information that is disclosed in these forums becomes public information which could be read, collected or used by other users to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. You should exercise caution when deciding to disclose your personal information.
Cookies, Logging and Spotlight Tags
As is true of most websites, CloudMunch collects and/or logs Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the CloudMunch web site, the files visited, the time spent in each file, and the time and date of each visit. CloudMunch collects these through the use of log files and web beacons.
Links to Non-CloudMunch Websites and Third Parties
Changes to this Policy